Hunter Valley Medical Practice

Reviews of Hunter Valley Medical Practice

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  David Jones Added July 08, 2022

  ★ ★ ★ ★ ★
  going to the practice since 2009. friendly staff and great doctors. like the new lady doctor too I wish I could rate it more
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  Jasmine Hawkins Added June 29, 2022

  ★ ★ ☆ ☆ ☆
  Receptionist is horrible and rude medical practice would get 4 to 5 starts if they got a better one because the doctor's are lovely
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  Kylie Thornton Added June 28, 2022

  ★ ☆ ☆ ☆ ☆
  Very rude receptionist, told we didn't have an appointment, even thou we had written confirmation, she has zero confidentiality by giving another patient my Medicare card and drivers license,, cancelled my appointment due to her attitude and lack of respect for our privacy. Get your act together , you are loading new patients over the attitude of front office staff. Zero stars is more appropriate
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  John Smith Added June 26, 2022

  ★ ☆ ☆ ☆ ☆
  Receptionist was pathetic. Waited an hour and a half before walking out , receptionist had gone home by then .They failed to reply to 2 emails regarding this incompetence, never been back.
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  Aussie WonderWoman Added June 23, 2022

  ★ ☆ ☆ ☆ ☆
  I couldn't rate less than one star.. unfortunitly.
  
  Took my son here for an appointment months back, for a referral to outpatient services. The GP sent the referral to the wrong location. After tracking down where the referral was sent I was told that it needed to be sent to JHH. I rang and asked the GP to RE send it, she forgot. I rang a week later and asked her to RE send it. She finally did and when I rang the outpatient services they stated I wasn't living in the area and needed to go to another service.
  
  After waiting two more weeks until I moved to the area, I rang to update my address. They needed proof. So I needed to change my address on my licence, finally doing so two weeks after that and then ringing to ask if I can scan it and send it via email (The licence proof) I was told no. Even though they will scan it and the GP will see the scanned.. non physical version. I'm getting very frustrated about the run around I'm getting. They even wanted me to book another appointment so they can witness my licence and send off the new referral. Now I'm going to have to drive an hour for them to look at my licence for two seconds and hopefully send the referral .. for me to then drive an hour home. Waste of my time.
  
  Worst practice I've ever been too, they are slow, poorly educated, and no compassion for people. People. Don't go here!!!!

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